Connect with PlantFocus specialists for troubleshooting, account questions, and best practices tailored to your plants.
If you have questions, encounter issues, or need assistance, contact us via email or phone. You can also use the form below.
Suur-Sõjamäe tn 25a,
Lasnamäe linnaosa, Tallinn
Try these steps first—most issues are resolved with the following tips.
Use natural light, fill the frame, and try multiple angles (leaf, stem, flower). Clean your camera lens. See Photo tips.
Close other apps to free memory. Ensure you have storage space available. Restart the app or your device.
Enable Camera and Photos/Gallery permissions in your device settings. You can still use other features without these permissions.
After the first scan, core models cache locally. If identification fails offline, try again once online to refresh the cache.
For more, see the full FAQ section.
Open the app and use your camera or upload a photo from your gallery. PlantFocus analyzes the image and provides identification and health status.
Yes. All analyses and interactions are stored locally on your device. We do not collect, share, or sell your information. See our Privacy Policy.
Email us at [email protected] or call +372 5886 6628.
